FAQs | Taqwa Halal Food

What products does Taqwa Halal Food offer?

We provide a wide range of high-quality Halal products, including fresh meats, pantry staples, frozen items, snacks, beverages, and specialty goods sourced from trusted Halal-certified suppliers.

Are all your products Halal-certified?

Yes, every product we offer is 100% Halal-certified. We ensure that all items meet strict Halal compliance standards, verified by recognized certification authorities.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. All transactions are processed securely.

Can I track my order?

Yes, once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

If you receive a defective or incorrect product, please contact us within 7 days of receipt. We will arrange for a replacement or refund as appropriate. Products must be returned in their original condition. Perishable items are non-returnable unless defective.

Do you offer bulk order discounts?

Yes, we provide discounts on bulk orders. Please contact our sales team for more information on bulk pricing and special offers.

How can I contact customer support?

You can reach our customer support team via email at hello@taqwahalalfood.jp or by phone at +819016635977. Our support hours are Monday to Friday, 9:00 AM to 6:00 PM JST